How to send a troubleshooting log

  • If you experience any difficulties regarding the application, please send us a Troubleshooting report. It will help us better understand the technical issue.
    Launch the Child-Tracker PRO on the target phone. In the application main window, press the menu button (similar to all Android devices).
  • Tap on Menu / Troubleshoot as it is shown on the screenshot and then Send the Bug report. Use GMAIL and write your e-mail address in the beginning of the text of the report. The letter will be sent to our support service.
  • You can also copy the log file onto the SD card and copy it then to the computer.